Frequently Asked Questions
How long does shipping take?
Orders are delivered within 7–15 business days in the United States.
Do you offer free shipping?
Yes! We offer free shipping on all orders to the United States.
Can I track my order?
Yes. Once your order ships, you will receive a tracking number via email.
What if my item arrives damaged?
Please contact us at info@mistevo.com with a photo of the damage and we will send a replacement or issue a full refund.
How do I return an item?
Email us at info@mistevo.com within 30 days of delivery. We'll guide you through the return process.
What payment methods do you accept?
We accept all major credit cards and PayPal.
How can I contact you?
Email us at info@mistevo.com — we respond within 24 hours.